Tips for on the road
- Download the Urbee Go app
- Open the map and find your nearest station
- Walk towards the station, select an e-bike & enjoy the ride!
You open the lock by standing next to the e-bike and connecting your phone to Bluetooth and internet. In the app you swipe the lock-button to green and the smart Bluetooth lock will open automatically.
To lock the e-bike you remove the chain from the lock. Attach the chain around a fixed object and plug it back into the lock. Lock the e-bike by sliding the lock-button in the app back to red and sliding the red moving piece of the lock down. Make sure to always double lock your e-bike to a fixed object.
To end a booking you can slide the lock button in the app back to red and click on ‘end booking’. In case you forgot to click ‘end booking’ the app will ive you a notification to do so. It is the customers responsability to end their ride properly. However you can always contact our customer support.
You can cycle with or without support. For support, push the top right on/off button on the left side of the display on the bicycle steer. To change the level of support, press the plus or minus button on the display.
There are 9 support levels, level 0 to 8. Level 0 gives no support. Level 7 and 8 are very powerful and suitable for slopes and rough conditions. Only use level 7 and 8 with experience and on non-slippery days.
The maximum support is 25 km/h.
Walking up a slope with your bicycle by hand? Use walk assist. Press and hold the plus-button while holding the steering wheel tightly and the engine starts. You will see an walking icon next to the speed level on the display. When you release the plus-button the support stops.
With walk assist the maximum speed is 6 km/h.
With walk assist, always keep the left hand near the handbrake.
Een half uur voor de aanvang van je reservering ontvang je een bericht met de details van jouw reservering:
- Datum, tijd en duur van de reservering.
Het Urbee station waar je je fiets hebt gereserveerd.
Het nummer van de fiets.
De ontgrendel code om het slot te openen.
A universal smartphone holder is attached to every Urbee e-bike. For a safe ride, you can use your navigation while keeping your hands on the bicycle steer.
With your phone placed in the smartphone holder you can make use of your preferred navigation system to reach your destination as efficiently as possible.
You can charge your phone while riding an Urbee e-bike through the USB-port which is attached to the bicycle steer.
You can find the USB-port on the bottom of the display, like shown on the picture.
Is it your first time cycling on an e-bike? Or is it wet or slippery on the road? Then use support only up to level 6. Our Urbee e-bikes can go pretty fast. So try it out and build up your speed.
Walking with your e-bike? Turn on walk assist or turn of the support to prevent the bicycle from riding automatically.
Standing still at a traffic light? Turn off support or use the left-hand brake.
To turn on the lights, switch on the display by pushing the top right on/off button. For the lights press the same button again. If the display is already on, press the on/off button just once. In the left upper corner, the display will show if the lights are on (lights icon) or off (no icon).
With a fully charged battery you can ride 40-80 km with support, depending on your driving habits, resistance, temperature and the degree of support. Biking with an empty battery is also possible. Would you like to have a full battery? Make sure to always plug in the charger after use.
The bell is integrated in the left handbreak. Use your index finger to ring the bell.